Refund & Cancellation Policy
At RK Wears, we want you to be completely satisfied with your purchase. Please read our refund and cancellation policy carefully.
Order Cancellation
- Orders can be cancelled within 24 hours of placement by contacting us at support@rkgarments.com or calling +91 8390185806.
- Once an order has been shipped, it cannot be cancelled.
- If you cancel before shipment, a full refund will be issued within 5–7 business days.
Refund Eligibility
Refunds are applicable in the following cases:
- Item received is damaged or defective
- Wrong item delivered
- Item not delivered within the promised timeline
Refunds are not applicable for:
- Change of mind after delivery
- Items that have been used, washed, or altered
- Items returned without original tags and packaging
Refund Process
- Raise a refund request within 7 days of delivery by emailing support@rkgarments.com with your order number and photos of the issue.
- Once approved, refunds will be credited to your original payment method or bank account within 7–10 business days.
- For Cash on Delivery (COD) orders, refunds will be processed via bank transfer (NEFT/UPI).
Contact Us
For any queries, contact us at support@rkgarments.com or +91 8390185806.